At hehe5, gaming is about more than winning — it's a place for entertainment, enjoyment, and peace of mind. We want you to always play within your limits, stay well, and keep your focus on everything else that matters in life. On this page, you'll find all the information, tools, and support resources for responsible gaming.
We believe gaming, when done responsibly, can be a genuinely enjoyable part of life. That's exactly what hehe5 is committed to making possible.
Set your own daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately, and any increase requires a 24-hour waiting period.
Set your own daily playtime limit. Once the session timer is enabled, you'll receive an automatic alert when your time is up.
Take a break for anywhere between 24 hours and 30 days. Your account will be inaccessible during this time. Taking a rest isn't weakness — it's the smart move.
Need a longer break? Exclude yourself from hehe5 for 6 months, 1 year, or permanently. Taking this step is both courageous and respected.
You can opt out of promotional emails and notifications at any time. A useful tool if you want to reduce temptation.
You can view exactly how much time and money you've spent in your account history. Transparency is the foundation of responsible gaming.
Responsible Gaming means playing in a way that doesn't harm your life — financially, mentally, or within your family. hehe5 believes gaming is only truly enjoyable when it's done freely and mindfully.
Online gaming in Bangladesh is nothing new, but a culture of responsible play is still taking shape. We want every hehe5 member to understand that gaming is a form of entertainment — not a reliable source of income. Keeping that in mind makes the experience so much better.
hehe5 is located at: We don't just talk about winning. We talk about playing well and living well. Responsible gaming is a core value at hehe5.
The key principles of responsible gaming are:
Gaming problems often creep up gradually — not all at once. If you notice any of the signs below, it's worth paying attention. Recognizing them isn't a sign of weakness; it's the first step toward awareness.
Keep in Mind: If you notice two or more of the above signs, act now. Use the tools below or reach out to our support team.
Hehe5 provides several effective tools to support your responsible gaming. They're completely free and accessible at any time through your account settings.
Set a daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Instant EffectSet a maximum amount to wager per bet. Protect yourself from placing high-stakes bets.
Stay in ControlSet a maximum playtime per session. You'll receive a warning when the time is up.
Automatic AlertsTemporarily suspend your account for 1 to 30 days. Take a break, come back refreshed.
1–30 DaysStep away for the long term — 6 months, 1 year, or permanently. Making this decision takes real courage.
6 Months – PermanentView your complete transaction and gaming history. Awareness is where responsible gaming begins.
Full HistoryAnswer the questions below to see where your gaming habits stand. This isn't a diagnosis — it's simply a way to better understand yourself.
If you think a family member may be struggling with gaming, this section is for you. Recognizing the signs and knowing how to help both matter.
If a family member is suddenly under financial strain, spending excessive time on their phone, seeming irritable or anxious, or uncomfortable talking about gaming — they may need support.
Keep in Mind: Problem gaming is a mental health issue — not a failure of willpower. With the right support, recovery is absolutely possible.
Self-exclusion means making the decision yourself that it's time to take a break. The process on hehe5 is simple and takes just a few minutes.
Log in to your hehe5 account and click the profile icon in the top right corner.
Go to "Responsible Gaming" from your profile menu.
Select the "Self-Exclusion" option and choose your duration — 6 months, 1 year, or permanent.
Please confirm your decision. Your account will be closed immediately and a confirmation email will be sent to you.
If you run into any issues during the process, reach out via live chat or email us at support@hehe5.ws.
Important: Do not attempt to create a new account during your self-exclusion period. This is strictly prohibited and may result in your existing balance being forfeited.
Asking for help when you can't cope alone takes real courage. hehe5 is always here for you:
Chat with our team in Bangla, 24/7. Feel free to share any concerns.
Support@hehe5.ws — expect a response within 24–48 hours.
Instant assistance with self-exclusion and limit settings.
On our FAQ page Detailed answers to responsible gaming questions.
Join hehe5 and enjoy a safer gaming experience with our responsible gaming tools.